Terms of Use

Last Updated: February 20, 2019

Welcome to Rakuten Viki!

Viki, Inc. provides you with an interactive platform that allows you to access television shows, movies and other content, interact with other users and be part of an online community where you may provide subtitles for our content (“Rakuten Viki”, “We”, “Our” and/or “Us”).

Rakuten Viki is part of the Rakuten group, which includes the affiliates and subsidiaries of our parent company Rakuten, Inc., based in Tokyo, Japan. More information about Rakuten is available at https://global.rakuten.com/corp/about/company (“Rakuten Group”).

These Terms of Use (“Terms”) apply when you use Our website (“Site”), Viki branded applications and other Viki related sites, applications, communications and services (collectively, “Rakuten Viki Services”). BY REGISTERING FOR, ACCESSING, BROWSING, OR USING THE RAKUTEN VIKI SERVICES, YOU ATTEST THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. If you do not agree to the terms and conditions of the Terms, you may NOT use the Rakuten Viki Services.

By using Rakuten Viki Services, you agree to these Terms. Please read these Terms, Our Privacy Policy, Cookies Policy and Our Copyright Policy carefully.

1. Binding Contract

By registering for or using the Rakuten Viki Services, either through the Rakuten Viki Services, or via other services such as Facebook, Inc (“Facebook”), Google, and Rakuten ID (“Third Party Services”), you confirm that you are 18 years of age or more, that any information you submit to Rakuten Viki is true, accurate and complete, and that you agree to the terms and conditions of these Terms, our Privacy Policy, Cookies Policy and our Copyright Policy.

We reserve the right to modify or discontinue the Site or any portion of the Rakuten Viki Services, temporarily or permanently, with or without notice to you, and are not obligated to support or update the Site. You agree that Rakuten Viki shall not be liable to you or any third party in the event that we exercise our right to modify or discontinue the Site or any portion of the Rakuten Viki Services. Unless explicitly stated otherwise, any new features that augment or enhance the current Site shall be subject to these Terms.

2. Other Agreements

Our Privacy Policy describes how We collect and process personal information about you, how we use and protect this information and your rights in relation to this information. Our Cookies Policy describes what cookies are used on the Site, why they are used and how you can control their use. Our Copyright Policy describes how We respond to alleged claims of unauthorized use of copyrighted text, images or videos uploaded through the Rakuten Viki Services, or links to allegedly infringing material under the Digital Millennium Copyright Act. Our Privacy Policy, Cookies Policy and Copyright Policy are part of these Terms. By agreeing to these Terms, you are also consenting to the abovementioned terms.

3. The Rakuten Viki Services

  1. Subject to these Terms and your payment of the applicable fee for a services (“Fees”), Rakuten Viki grants to you a limited, non-exclusive right to use the Rakuten Viki Services for noncommercial purposes to stream the specific television show, movie, video or other content (collectively, “Content”) that you have purchased, which is provided by third parties (“Providers”) and to participate in a community of users to provide comments and posts and to submit subtitles for the Content (“Subtitles”). You do not have a right to transfer or sublicense your rights under these Terms, including access to any Content that you have purchased. Use of Third Party Services is subject to any applicable terms of use, terms of service, policies, or user agreements published by the Third Party Service from time to time.
  2. The quality of streaming Content may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your internet connection. In the event that streaming Content is impaired by the size of your cached memory files, you are responsible for clearing your cache periodically to resolve this issue. You are responsible for all internet access charges. Rakuten Viki makes no representations or warranties about the quality of your instant watching experience on your display. You must be connected to the internet throughout your streaming experience. The Rakuten Viki Services or specific Content may only be available in certain geographic locations and availability may vary by geographic location.
  3. The Rakuten Viki Services uses software that is proprietary to Rakuten Viki to enable the real-time streaming of Content (“Rakuten Viki Software”). The Rakuten Viki Software is licensed to you by Rakuten Viki pursuant to these Terms solely for the purpose of using the Rakuten Viki Services and for no other purpose whatsoever. You are expressly prohibited from copying, reproducing, decompiling, reverse engineering, disassembling, modifying or creating derivative works of the Rakuten Viki Software or any portion thereof. Any unauthorized use of the Rakuten Viki Software is strictly prohibited, and we reserve the right to discontinue provision of the Rakuten Viki Software at any time, without prior or any notice.
  4. In response to requests from Providers, or due to technical limitations, or for any reason in our sole and absolute discretion, and without prior notice to you, some or all Content may be removed from the Rakuten Viki Services or may cease to be available for streaming.

4. Billing and Payments

  1. Unless otherwise specified on the Site, Rakuten Viki's price for the Rakuten Viki Services, including but not limited to subscription plans, add-on features or any other offering, is set forth on the Site, however, such prices do not include, and you shall pay, any excise, sales, use or like taxes, and therefore such prices are subject to increase in the amount of any such tax (excluding tax on net income) that Rakuten Viki may be required to collect or pay upon the sale or delivery of the service purchased hereunder. Prices are, and all payments shall be made, in U.S. dollars.
  2. If a Rakuten Viki Service is quoted at an incorrect price due to typographical error or error in pricing information:

    1. Rakuten Viki has the right to refuse or cancel any orders placed for the service quoted at the incorrect price, even if Rakuten Viki has confirmed the receipt of your order and charged your credit or debit card; and
    2. if Rakuten Viki has charged your credit or debit card but subsequently canceled your order, Rakuten Viki will promptly issue a credit to your credit or debit card account for the amount charged via the method you paid.
  3. You may pay fees using the methods available for the particular service and you agree to the terms and conditions applicable to each payment method you choose. Payment methods may vary by service, and may include credit or debit card, mobile and/or other methods. When you provide credit card or other payment information to Rakuten Viki, you can use a credit or debit card or other similar accounts (each referred to as "Payment Method") to pay for Rakuten Viki Services. Your Payment Method will be billed for the full amount at the time you request the applicable Rakuten Viki Service. You expressly authorize us to charge this amount to the Payment Method you provided during registration or to a different Payment Method if you so designate at the time you make your request. Please note that prices and charges are subject to change with notice. EXCEPT AS DESCRIBED ABOVE, PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members ("Credits"). The amount and form of such Credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide Credits in the future, under any circumstance. If a Provider allows you to use a credit card as a Payment Method, the Rakuten Viki Services will automatically connect and redirect you to a third-party payment processing portal hosted by a third-party payment processor. RAKUTEN VIKI DOES NOT COLLECT, ACCESS, STORE OR PROCESS ANY CREDIT CARD INFORMATION. PLEASE READ THE PRIVACY POLICY ON OUR PAYMENT PROCESSOR'S WEBSITE REGARDING THE USE, STORAGE AND PROTECTION OF YOUR CREDIT CARD INFORMATION BEFORE SUBMITTING ANY CREDIT CARD INFORMATION.
  4. Your subscription plan will continue in effect on a reoccurring basis corresponding to the term of your subscription plan, unless you cancel your subscription plan, or the service is otherwise terminated or discontinued in accordance with this Terms. You must cancel your subscription plan before your next renewal date in order to avoid the next billing. If you cancel your subscription plan, your cancelation will be effective only at the end of the current billing period. This means that you will continue to have access to your subscription plan through the end of the billing period, but you will not receive a refund. To cancel, log into your account settings and click on 'cancel your subscription'. If you pay for the Rakuten Viki Services with a third-party (such as Apple iTunes) you may need to cancel the account using your account with the applicable third-party.
  5. Rakuten Viki may offer you a limited free trial after you register an account with Rakuten Viki (the “Free Trial Offer”). At the end of such free trial period, Rakuten Viki will begin to charge you the Fees for the applicable Rakuten Viki Service. The Free Trial Offer may only be used once per registered account. Rakuten Viki reserves the right, in its absolute discretion, to withdraw or modify the Free Trial Offer and/or the terms and conditions of the Free Trial Offer at any time without prior notice.

5. Gift Subscription Terms

  1. Gift Subscriptions are pre-paid memberships to Viki pass (“Viki Pass”). Gift Subscriptions can only be used for Viki Pass memberships and cannot be used at any other retailer or redeemed for cash.
  2. The intended recipient (“Recipient”) can use a redemption code (“Code”) to create a Viki Pass membership account and redeem his or her Viki Pass subscription. In order to use the Code, the Recipient will be required to agree to this Terms.
  3. Upon redeeming the Code, Recipient will receive access to the Viki Pass service for the total number of months of the Gift Subscription (“Gift Subscriptions Term”). Upon expiration of the Gift Subscription term, Recipient’s access to the Viki Pass service will be terminated unless the Recipient provides a credit card or other payment method accepted by Rakuten Viki (a “Payment Method”). If provided, Recipient's Payment Method will be charged for subsequent months (plus applicable fees) for continued access to the Viki Pass service. If the Recipient has elected to cancel the Viki Pass service before the monthly renewal date, the Recipient's Payment Method will not be charged.
  4. Gift Subscriptions can be redeemed by users with an existing Viki Pass account. They will receive a credit equal to the total number of months in the Gift Subscription. The Recipient’s account will be debited on their next billing cycle after expiration of the Gift Subscription Term.
  5. Gift Subscriptions can only be redeemed once. Once a Gift Subscription is redeemed, the Recipient may not transfer or assign access to the Viki Pass service to another person.
  6. Gift Subscriptions are not refundable or redeemable for cash, either prior or subsequent to redemption, unless otherwise required by applicable law. Except as otherwise permitted by these Terms and Conditions, Gift Subscriptions may not be exchanged or used to offset any amount already owed to Rakuten Viki.
  7. Gift Subscriptions do not expire, so please keep your Gift Subscription Code in a safe location as we are not responsible for lost or stolen gift subscriptions or subscription codes.
  8. Gift Subscriptions are issued by Rakuten Viki. Gift Subscription may be used to access the Viki Pass service only.

6. Social Sharing

When you use the Rakuten Viki Services, you will share certain information with other users of Facebook and the Rakuten Viki Services, specifically, information about Content that you view or access via the Rakuten Viki Services. The way in which your personal viewing information is disclosed and shared with other users of the Viki Services or other Facebook users is described in detail in our Privacy Policy. BY USING THE RAKUTEN VIKI SERVICES AND/OR CONNECTING VIA YOUR FACEBOOK ACCOUNT, YOU ARE EXPRESSLY CONSENTING TO THE DISCLOSURE BY RAKUTEN VIKI OF THIS INFORMATION IN ACCORDANCE WITH THE TERMS OF OUR PRIVACY POLICY. Rakuten Viki will renew the consent you provided above at least once every twenty-four (24) months by a means selected by Rakuten Viki, which may include one of more of the following methods: email notice, disabling your access or suspending your account until you click "I agree" to the then current version of these Terms and our Privacy Policy (which is always incorporated within these Terms by reference) or requiring you to click a link in an email sent to your address on file before being permitted to access your Account. You expressly agree that it is your responsibility to ensure that Rakuten Viki has current and accurate contact information for you and any continued use by you of the Site after twenty-four (24) months constitutes your continued express consent to the disclosure and sharing of your Content Information as described in this Section.

7. Intellectual Property Ownership

  1. Unless otherwise noted, the Rakuten Viki Services, and all Content available via the Rakuten Viki Services (excluding Subtitle Submissions and User Generated Content, as defined below), including, but not limited to, movies or events you can watch instantly, text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, names, logos, trademarks, service marks, brand identities, characters, trade names, graphics, designs, copyrights, trade dress, or other intellectual property, and the organization, compilation, look and feel, of the Rakuten Viki Services (collectively, the "Materials") are owned by Rakuten Viki or the applicable Provider and are protected under copyright, trademark and other intellectual property and proprietary rights laws. As between Rakuten Viki and you, all right, title and interest in and to the Materials (including all Content) will at all times remain with Rakuten Viki and/or its Providers. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the Rakuten Viki Services, not to copy, reproduce, distribute, insert any code or product into, or manipulate the Content or the Rakuten Viki Services in any way, and not to use any data mining, data gathering or extraction method. Rakuten Viki reserves the right to terminate your access to the Rakuten Viki Services if it, in its sole and absolute discretion, believes that you are in violation of any restriction contained in these Terms or are engaged or assisting in violating the copyrights of Rakuten Viki or any Provider. Rakuten Viki does not promote, foster or condone, and expressly prohibits any and all infringing activity. The use of the Rakuten Viki Services is solely for your personal and non-commercial use. Please see our Copyright Policy for more information about notifying us of the presence of any allegedly infringing Materials or Content on the Rakuten Viki Services.
  2. Rakuten Viki is the trademark of Rakuten Viki. The Rakuten Viki logo is the trademark of Rakuten Viki. The Rakuten Viki Services and user interfaces, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of Rakuten Viki, Inc. Any Third Party Service website, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of the Third Party Service. Other trademarks, logos, movie or program names, images, personal likenesses, and celebrity names that are available in connection with any Content are the property of the respective Provider, which may or may not be affiliated with, connected to, or sponsored by Rakuten Viki. Any images of persons or personalities contained on the Site and user interfaces are not an indication or endorsement of Rakuten Viki or any particular product or our service unless otherwise indicated. The trademarks, service marks and trade dress of Rakuten Viki, Third Party Service, or any Provider may not be used or reproduced without prior written approval from Rakuten Viki, the Third Party Service or the respective Provider.
  3. You are permitted to use the Rakuten Viki Services and the Content for lawful purposes as provided in these Terms; any other use, misuse, distribution, reproduction, or copying of any Content is strictly prohibited. Rakuten Viki grants you a non-exclusive, limited, personal, non-transferable, revocable, license to use the Rakuten Viki Services to access and watch the Content, without right to sublicense, under the following conditions: you shall not:
    1. copy, retransmit, modify, disseminate, display, perform, reuse, re-post, broadcast, circulate, or otherwise distribute the Content, or modify or re-use all or part of the Content;
    2. use any tradename, trademark, or brand name of Rakuten Viki in metatags, keywords and/or hidden text;
    3. create derivative works from the Content or commercially exploit Rakuten Viki Services or the Content, in whole or in part, in any way;
    4. use the Rakuten Viki Services, the Materials, any Content, and/or any portion thereof, in any manner that may give a false or misleading impression, attribution or statement as to Rakuten Viki, a Provider, or any third party associated with or appearing in any Content;
    5. use web crawlers, web robots, web scutters, ants, automatic indexers, bots, worms, and other such devices in connection with the Site; provided, however, that general purpose internet search engines and non-commercial public archives that use tools to gather information for the sole purpose of displaying hyperlinks to the Site are granted a limited exception from the foregoing exclusion, provided that they do so from a stable IP address or range of IP addresses using an easily-identifiable agent;
    6. post, transmit or submit any confidential, false, misleading, unlawful, infringing, threatening, abusive, harassing, libelous, defamatory, discriminatory, obscene, inflammatory, scandalous, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or would otherwise violate the law;
    7. use the Rakuten Viki Services in any manner that could damage, disable, overburden, or impair the Rakuten Viki Services or interfere with any other party's use of the Site;
    8. obtain or attempt to obtain any content through any means not intentionally made available or provided for through the Rakuten Viki Services;
    9. impersonate or misrepresent your affiliation with someone else;
    10. remove, modify, disable, block, obscure or otherwise impair any advertising in connection with the Rakuten Viki Services;
    11. collect personally identifiable information in violation of Rakuten Viki’s privacy policy;
    12. harvest information about users for the purpose of sending, or to facilitate or encourage the sending of, unsolicited bulk or other communications;
    13. post or transmit any worms, viruses, Trojans, or other harmful, disruptive, or destructive files, code, or programs to the Rakuten Viki Services; or
    14. use the Rakuten Viki Services to advertise or perform any commercial solicitation.

8. Subtitle Submissions

  1. The Site may now or in the future permit the submission of text, subtitles, dubs or other communications submitted by you and other users (“Subtitle Submissions”) and the hosting, sharing, and/ or publishing of such Subtitle Submissions. Any opinions, advice, statements, services, offers, or other information contained in any Subtitle Submission expressed are those of the respective authors and not of Rakuten Viki, or its shareholders, affiliates, directors, officers, or employees or licensors. Under no circumstances shall Rakuten Viki, or its shareholders, affiliates, directors, officers, directors, or employees or licensors be held liable for any loss or damage caused by your reliance on information obtained through the Rakuten Viki Services. It is your responsibility to evaluate the information, opinion, advice, or other content available through the Rakuten Viki Services.
  2. In addition, you agree that the following restrictions shall apply with respect to any Subtitle Submission:

    1. Rakuten Viki does not guarantee any confidentiality with respect to any Subtitle Submissions and shall have no liability to you for any content posted in a Subtitle Submission.
    2. Rakuten Viki shall have the right, but not the obligation, to review Subtitle Submissions and delete any Subtitle Submission that violates these Terms or contains any of the following types of content (each a "Prohibited Submissions"):

      • Any Subtitle Submission that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, racially offensive, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
      • Any Subtitle Submission that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law;
      • Any Subtitle Submission that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
      • Any Subtitle Submission that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
      • Unsolicited promotions, political campaigning, advertising or solicitations;
      • Viruses, spyware, Trojans, corrupted data or any other harmful, disruptive or destructive files; or
      • Any Subtitle Submission that in our sole judgment is inappropriate or objectionable or which restricts or inhibits any other person from using or enjoying the Site, or which may expose Rakuten Viki or any Provider to any harm or liability of any type.
  3. You shall be solely responsible for your own Subtitle Submissions (including text, subtitles, dubs or other communications or graphics submitted by you and other users and the consequences of posting or publishing them). You retain all of your ownership rights in your Subtitle Submissions. However, by submitting the Subtitle Submissions to Rakuten Viki, you hereby grant:

    1. to Rakuten Viki and its successors and assigns a worldwide, non-exclusive, royalty-free, irrevocable, sublicensable and transferable license for the duration of protection of copyrights or other intellectual property rights attached to the Subtitle Submissions to use, reproduce, distribute, prepare derivative works of, display, publish, broadcast, perform, make, use, import, offer to sell, sell, and otherwise transfer all copyrights, inventions, and other intellectual property rights in the Subtitle Submissions in connection with the Site and Rakuten Viki's (and its successor's and assign's) business, including without limitation for promoting and redistributing part or all of the Site (and derivative works thereof) in any form and media formats and through any media channels; and
    2. to all users of the Rakuten Viki Services a limited noncommercial license to modify and share the Subtitle Submissions with all of Rakuten Viki's users (who together with Viki form the “Viki Community”) in accordance with the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 License (http://creativecommons.org/licenses/by-nc-sa/4.0/) (“CC BY-NC-SA”). Please note that by granting this license, you are agreeing to the following license requirements:

      1. Attribution: when you contribute Subtitle Submissions, you agree to be attributed in any manner provided by the Rakuten Viki Services;
      2. No revocation: you agree that you will not unilaterally revoke or seek invalidation of any license that you have granted under these Terms for Subtitle Submissions, even if you terminate use of the Rakuten Viki’s Services;
      3. Modifications or additions to Subtitle Submissions: when modifying or making additions to a Subtitle Submission that you have obtained from the Site, you agree to license the modified or added content under CC BY-NC-SA 4.0 or later. When modifying or making additions or any Subtitle Submission that you have obtained from the Site, you agree to license the modified or added content in accordance with whatever license under which the work has been made available.
  4. By using this site, you: (i) direct Rakuten Viki to store your Subtitle Submissions on our servers and systems solely at your instruction, and (ii) grant Rakuten Viki an unlimited, perpetual, royalty-free, sublicensable, transferable and irrevocable license to use, modify, or adapt the Subtitle Submissions for any purpose whatsoever, including but not limited to use that may be commercial in nature.
  5. You acknowledge and agree that the Rakuten Viki Services is not and shall not function as an archive. Rakuten Viki shall have no liability to you or any other person for loss, damage, or destruction to your Subtitle Submission. You shall be solely responsible for maintaining independent archival and backup copies of any Subtitle Submission.
  6. If notified of an allegedly Prohibited Submission, Rakuten Viki may investigate the allegation and determine in its sole discretion whether to remove the Subtitle Submission, which it reserves the right to do at any time and without notice.
  7. For clarity, Rakuten Viki does not permit use of the Rakuten Viki Services for copyright infringing activities. VIOLATORS OF THIRD-PARTY RIGHTS MAY BE SUBJECT TO CRIMINAL AND CIVIL LIABILITY. RAKUTEN VIKI RESERVES ALL RIGHTS AND REMEDIES AGAINST ANY USER WHO VIOLATES THESE TERMS.

9. User Generated Content

  1. As a Rakuten Viki account holder you may submit Content to the Rakuten Viki Services (“User Generated Content”), including videos, user comments and other content. You understand that Rakuten Viki does not guarantee any confidentiality with respect to any User Generated Content you submit.
  2. You shall be solely responsible for your own User Generated Content and the consequences of submitting and publishing your User Generated Content on the Rakuten Viki Services. You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish User Generated Content you submit; and you license to Rakuten Viki all patent, trademark, trade secret, copyright or other proprietary rights in and to such User Generated Content for publication on the Rakuten Viki Services pursuant to these Terms.
  3. For clarity, you retain all of your ownership rights in your User Generated Content. However, by submitting User Generated Content to Rakuten Viki, you hereby grant Rakuten Viki a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Generated Content in connection with the Rakuten Viki Services and Rakuten Viki's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Rakuten Viki Services (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each user of the Rakuten Viki Services a non-exclusive license to access your User Generated Content through the Service, and to use, reproduce, distribute, display and perform such User Generated Content as permitted through the functionality of the Rakuten Viki Services and under these Terms. The above licenses granted by you in User Generated Content you submit to the Rakuten Viki Services terminate within a commercially reasonable time after you remove or delete your User Generated Content from the Rakuten Viki Services. You understand and agree, however, that Rakuten Viki may retain, but not display, distribute, or perform, server copies of your videos that have been removed or deleted. The above licenses granted by you in user comments you submit are perpetual and irrevocable.
  4. You hereby grant to Rakuten Viki a license to, directly or through the Rakuten Viki Community, create subtitles and add them into the User Generated Content.
  5. You further agree that User Generated Content you submit to the Rakuten Viki Services will not contain third party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant Rakuten Viki all of the license rights granted herein.
  6. You further agree that you will not submit to the Rakuten Viki Services any User Generated Content or other material that is contrary to the Rakuten Viki Community, applicable local, national, and international laws and regulations.
  7. Rakuten Viki does not endorse any User Generated Content submitted to the Rakuten Viki Services by any user or other licensor, or any opinion, recommendation, or advice expressed therein, and Rakuten Viki expressly disclaims any and all liability in connection with User Generated Content. Rakuten Viki does not permit copyright infringing activities and infringement of intellectual property rights on the Rakuten Viki Services, and Rakuten Viki reserves the right to remove User Generated Content if properly notified that such User Generated Content infringes on another's intellectual property rights. Rakuten Viki reserves the right to remove User Generated Content without prior notice.

10. Digital Millennium Copyright Act

Rakuten Viki is committed to respecting and protecting the legal rights of copyright owners. As such, Rakuten Viki complies with Section 512(c)(3) of the DMCA (17 U.S.C. § 512 et seq.). If you believe any of the Content infringes upon your intellectual property rights, please submit a notification alleging such infringement in accordance with our Copyright Policy.

11. Prohibited Conduct

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    5. use the Rakuten Viki Services for any illegal purpose, or in violation of any local, state, national, or international law, including, without limitation, laws governing intellectual property and other proprietary rights, and data protection and privacy;
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    7. use the Rakuten Viki Services if you are under the age of 13 years old, or access portions of the Rakuten Viki Services which are for users over 17 years old if you are under the age of 17;
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    9. reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Rakuten Viki Services or any part thereof, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation;
    10. modify, adapt, translate or create derivative works based upon the Rakuten Viki Services or any part thereof, except and only to the extent foregoing restriction is expressly prohibited by applicable law; or
    11. intentionally interfere with or damage operation of the Rakuten Viki Services or any user’s enjoyment of them, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code.

12. Account

If you register an account with Rakuten Viki, you are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You agree that the information you provide to Rakuten Viki on registration and at all other times will be true, accurate, current, and complete. You also agree that you will ensure that this information is kept accurate and up-to-date at all times. If you have reason to believe that your account is no longer secure (e.g., in the event of a loss, theft or unauthorized disclosure or use of your account ID, password, or any Payment Method account number if applicable), then you agree to immediately notify Rakuten Viki. You may be liable for the losses incurred by Rakuten Viki or others due to any unauthorized use of your Account.

13. Consent to Electronic Communication and Service

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15. Termination; Terms of Service Violations

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19. Ability to Accept Terms of Use

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21. Miscellaneous

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22. No Archive

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23. Changes To Terms

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24. Contact Us

If you have questions or comments regarding this Terms, please contact us at https://support.viki.com/hc/en-us; You may also reach us by physical mail at the following address:

Viki, Inc.
Attention: Legal
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