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Cookies Policy

Last updated: 12 March 2020

Thank you for using Rakuten Viki!

Viki, Inc. provides you with an interactive platform that allows you to access television shows, movies and other content, interact with other users and be part of an online community where you may provide subtitles for our content ("Rakuten Viki", "We", "Our" and/or "Us").

Rakuten Viki is part of the Rakuten group, which includes the affiliates and subsidiaries of Our parent company Rakuten, Inc., based in Tokyo, Japan. More information about Rakuten is available at https://global.rakuten.com/corp/about/company ("Rakuten Group").

This Cookies Policy describes what cookies are used on the www.viki.com domain operated by Rakuten Viki (the "Site"), why they are used and how you can control their use.

Please read this Cookies Policy, Our Privacy Policy and Our Terms Of Use carefully (collectively, Our "Agreements"). By accessing or using the Site, you accept and agree to read Our Agreements.

  1. WHAT ARE COOKIES?

    Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors. Cookies are used to recognize visitors, enhance your user experience, personalize users' experience if you return to the Site, deliver and tailor marketing and advertising, and generally to improve the Sites and the services provided.

  2. WHAT TYPE OF COOKIES DOES RAKUTEN VIKI USE?

    Strictly necessary cookies:

    Our Site uses first party cookies (i.e. cookies set directly by Us to your device) that are strictly necessary. These are essential cookies that let you move around the Site and use its features, such as accessing secure areas of the Site. Without these cookies, certain services you have asked for cannot be provided. You cannot object to these cookies as otherwise the service cannot be provided.

    Cookies to improve your user experience:

    Our Site uses first party cookies as well as cookies served by third parties and can be used to recognize your computer or mobile device when it visits other websites. Third party cookies are most commonly used for website analytics or advertising purposes. Some of the cookies the Site uses only remain on your device while your browser is open (these cookies are known as 'session cookies'), while others remain for longer periods (these are known as 'permanent cookies').

  3. HOW IS RAKUTEN VIKI USING COOKIES?

    The table below describes what cookies are used on Our Site. The cookies that We use may change from time to time as Our Site evolves. However, they generally fall into the below categories of use:

    Category of UseDescription
    AuthenticationWe use cookies to verify your account and personalize your experience (e.g. these cookies can help Us keep you logged in as you navigate between webpages).
    SecurityWe use cookies to enable Our security features and to help Us detect activities that violate Our policies (e.g. these cookies can help Us prevent spam).
    Site Preferences, Features and Provision of ServicesWe use cookies to provide you with the features and intended user experience of the Site (e.g. these cookies can help Us with user language preferences, video watch markers, video player setting and preferences, and payment).
    Advertising and RemarketingWe and Our advertising partners may collect information using cookies to help make the advertising you see on the Site and elsewhere on the internet more relevant to you, and to measure the effectiveness of the advertising on the Site (e.g. these cookies can help Us and Our advertising partners show you useful and relevant ads more effectively).
    Social MediaWe use cookies that are set by a range of social media services that We have added to Our Site to enable you to share Our content with your friends and networks. They are capable of tracking your browser across other sites. This may impact the content and messages you see on other websites you visit (e.g. these cookies can help the social media services build a profile of your interests).
    Performance, Analytics and ResearchWe use cookies to collect information on how the Site is used and to report on the Site usage statistics for the improvement of Our services (e.g. these cookies can help Us count visits, page views, traffic sources, and better understand how you and other users use Our Site, and identify features that could be improved).

    Please find below a table describing some of the third-party cookies on Our Site (the "Table").

    Please note, We are not responsible for third-party sites and their privacy practices; however, you may obtain information on their policies and practices, and in some instances opt-out of certain activities, in the Table.

    The Table may be updated from time to time, as the number and names of cookies may change.

    Cookie Name

    Expiration

    Service

    Purpose

    Opt-Out

    APID

    3 days

    Advertising.com

    Targeting

    https://privacy.aol.com/legacy/advertising-and-privacy/

    c;
    tuuid;
    tuuid_lu

    1 day;
    1 day;
    1 day

    BidSwitch

    Targeting

    https://www.bidswitch.com/privacy-policy/

    CMST;
    CMID;
    CMPS;
    CMSUM;
    CMPRO;
    CMRUM3

    3 days;
    1 year;
    3 months;
    1 year;
    3 months;
    1 year

    Casale Media

    Targeting

    https://casalemedia.com/

    rmuid

    1 year

    DC Storm

    Affiliate Tracking

    https://rakutenadvertising.com/legal-notices/services-privacy-policy/#opt-outs-and-withdrawal-of-consent nt

    disqusauths;
    disqusauth;
    __gads;
    sessionid;
    csrftoken;
    __hstc;
    hubspotutk;
    newUser;
    disqus_unique

    3 months;
    3 months;
    1 year;
    3 months;
    1 year;
    1 year;
    1 year;
    1 year;
    1 year

    Disqus

    Commenting System

    https://help.disqus.com/terms-and-policies/disqus-privacy-policy

    c_user;
    fr;
    presence;
    dpr;
    sb;
    datr;
    xs;
    spin;
    act;
    wd

    3 months;
    3 months;
    Session;
    1 week;
    2 years;
    2 years;
    3 months;
    3 days;
    Session;
    1 week

    Facebook

    Login Functionality, Advertisement and Targeting

    https://www.facebook.com/policies/cookies/

    __Secure-3PAPISID;
    __Secure-HSID;
    NID;
    HSID;
    __Secure-SSID;
    SID;
    APISID;
    __Secure-APISID;
    SSID;
    SAPISID;
    __Secure-3PSID;
    __Secure-HSID;
    ANID;
    __Secure-3PAPISID;
    __Secure-APISID;
    HSID;
    __Secure-3PSID;
    SAPISID;
    1P_JAR;
    __Secure-SSID;
    SID;
    SIDCC;
    NID;
    APISID;
    SSID;
    _ga;
    GoogleAdServingTest

    2 years;
    1 year;
    6 months;
    2 years;
    1 year;
    2 years;
    2 years;
    1 year;
    2 years;
    2 years;
    2 years;
    1 year;
    2 years;
    2 years;
    1 year;
    2 years;
    2 years;
    2 years;
    1 month;
    1 year;
    2 years;
    3 months;
    6 months;
    2 years;
    2 years;
    2 years;
    Session

    Google;
    Google Analytics

    Login Functionality, Analytics and Performance

    https://policies.google.com/technologies/ads

    IDE;
    DSID;
    __gads;
    GED_PLAYLIST_ACTIVITY;
    test_cookie

    2 years;
    1 hour;
    2 years;
    Session;
    15 minutes

    Google Ads Manager

    Advertisement and Targeting

    https://policies.google.com/technologies/ads

    intercom-session-x1q0ubp0;
    ajs_group_id;
    ajs_user_id;
    ajs_anonymous_id

    1 week;
    1 year;
    1 year;
    1 year

    Honeybadger

    Analytics

    https://www.honeybadger.io/do-not-track/

    _mibhv

    2 years

    Movable Ink

    Analytics

    https://movableink.com/legal/privacy

    apnxs;
    adrl;
    obuid

    1 week;
    1 month;
    3 months;

    Outbrain

    Targeting

    https://www.outbrain.com/trust-and-transparency/

    pd;
    unix_ix;
    i

    1 week;
    1 month;
    1 year

    OpenX

    Targeting

    https://www.openx.com/legal/privacy-policy/

    f5_cspm;
    PugT;
    _ga;
    chkChromeAb67Sec;
    SyncRTB3;
    DPSync3;
    KRTBCOOKIE_10;
    ei_client_id;
    chkChromeAb67;
    KRTBCOOKIE_80;
    KRTBCOOKIE_734;
    KRTBCOOKIE_22;
    KRTBCOOKIE_27;
    KRTBCOOKIE_107;
    KADUSERCOOKIE;
    KRTBCOOKIE_377;
    SPugT;
    KTPCACOOKIE;
    _gid;
    KRTBCOOKIE_594;
    KRTBCOOKIE_57;
    KRTBCOOKIE_1051;
    KRTBCOOKIE_218;
    KRTBCOOKIE_1159;
    KRTBCOOKIE_153;
    KRTBCOOKIE_391;
    PUBMDCID;
    KRTBCOOKIE_466;
    KRTBCOOKIE_1074

    Session;
    1 month;
    2 years;
    3 months;
    3 months;
    3 months;
    1 year;
    2 years;
    3 months;
    1 month;
    1 month;
    1 month;
    1 month;
    1 month;
    3 months;
    1 month;
    1 month;
    3 months;
    3 days;
    1 month;
    1 month;
    1 month;
    1 month;
    1 month;
    1 month;
    1 month;
    3 months;
    1 month;
    1 month

    Pubmatic

    Analytics, Tracking

    https://pubmatic.com/legal/platform-cookie-policy/

    mc;
    cref;
    d

    1 year;
    1 year;
    3 months

    QuantCast

    Targeting

    https://www.quantcast.com/opt-out/

    _gid;
    _ga;
    khaos;
    rsid;
    audit

    3 days;
    2 years;
    1 year;
    Session;
    1 year

    Rubicon

    Targeting

    https://rubiconproject.com/privacy/consumer-online-profile-and-opt-out/

    pxrc;
    rlas3

    2 months;
    1 year

    Rapleaf

    Targeting

    https://www.towerdata.com/blog/2010/10/25/opting-out-of-rapleaf

    _twitter_sess;
    personalization_id;
    tfw_exp;
    _ga;
    guest_id

    Session;
    2 years;
    2 weeks;
    2 years;
    2 years

    Twitter

    Targeting

    https://help.twitter.com/en/rules-and-policies/twitter-cookies

    t_gid

    1 year

    Taboola

    Targeting

    https://www.taboola.com/cookie-policy

    tluid

    3 months

    Triplelift

    Tracking

    https://triplelift.com/consumer-opt-out/

    usersync;
    uuid2;
    uids;
    anj;
    icu

    3 months;
    3 months;
    3 months;
    3 months;
    3 months

    Xandr

    Tracking

    https://www.xandr.com/privacy/cookie-policy/

    APIDTS;
    APID;
    B;
    IDSYNC

    3 days;
    1 year;
    1 year;
    1 year

    Yahoo Ads

    Targeting

    https://policies.yahoo.com/xa/en/yahoo/privacy/topics/cookies/index.htm#device-personalization

    PREF;
    LOGIN_INFO;
    __Secure-SSID;
    APISID;
    __Secure-3PSID;
    VISITOR_INFO1_LIVE;
    HSID;
    SSID;
    SAPISID;
    SIDCC;
    YSC;
    SID;
    hideBrowserUpgradeBox;
    __Secure-APISID;
    __Secure-3PAPISID;
    __Secure-HSID

    2 years;
    2 years;
    1 year;
    2 years;
    2 years;
    6 months;
    2 years;
    2 years;
    2 years;
    3 months;
    Session;
    2 years;
    1 month;
    1 year;
    2 years;
    1 year

    Youtube

    Advertising, Targeting

    https://policies.google.com/technologies/types

    _zendesk_session;
    _zendesk_shared_session;
    _help_center_session

    Session;
    Session;
    Session

    Zendesk

    Customer Support

    https://www.zendesk.com/company/customers-partners/cookie-policy/


  4. DOES RAKUTEN VIKI RESPOND TO 'DO NOT TRACK' SIGNALS?

    Rakuten Viki does not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.

  5. WHAT TO DO IF YOU DO NOT WANT COOKIES TO BE SET OR WANT THEM TO BE REMOVED?

    If you do not want the Site to collect information through the use of cookies, you can set your web browser to reject cookies from the Site. Each browser is different, so you should check your browser or device's "Help" menu to learn how to change your cookie preferences.

    You may also disable analytics for mobile applications from the settings screen on your mobile device. In addition, you can manage and delete cookies placed by internet based advertising companies through Digital Advertising Alliance in the US, or All About Cookies or Your Online Choices in the EU. In addition, you can change your device settings, on your iPhone, iPad or Android, to control whether you see online internet based ads.

    You should note that if you reject or block cookies from the Site, the Site may not function as intended. For example, We may not be able to store your preferences or login information or customize the content to your viewing habits.

  6. CHANGES TO THIS COOKIES POLICY

    From time to time, We may update this Cookies Policy in order to reflect changes, such as changes to the cookies We use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookies Policy regularly to stay informed about Our use of cookies and related technologies.

    The date at the top of this Cookies Policy indicates when it was last updated.

  7. CONTACT US

    If you have questions or comments regarding this Cookies Policy, please contact Us at https://support.viki.com/hc/en-us;

    You may also reach Us by physical mail at the following address:

    Viki, Inc
    Attention: Legal
    800 Concar Drive, Suite 175,
    San Mateo,
    California 94402, USA.