Privacy Policy

Last updated: 1 July 2024

Thank you for using Rakuten Viki!

Viki, Inc. (“Rakuten Viki”, “we”, “our” and/or “us”) provides an interactive platform where you can access entertainment content and other available features, as well as interact with other users as part of an online community. Rakuten Viki provides the Rakuten Viki branded website (“Site)”, mobile and TV applications (“Apps”), and all other features, functionalities, user interfaces, and content available within the Site and Apps (collectively, the “Rakuten Viki Service”). We are a subsidiary of Rakuten Group, Inc., based in Tokyo, Japan (“Rakuten Group”). Learn more about Rakuten Group here.

This Privacy Policy applies to your use of the Rakuten Viki Service and any other interactions between you and Rakuten Viki. It describes how we collect and process Personal Information about you, including Personal Information we may collect from or through your use of third-party social media services in relation to the Rakuten Viki Service, how we use and protect this information, and your rights in relation to this information.

As used in this Policy, “Personal Information” is information that identifies, describes, relates to, or is reasonably capable of being associated with or linked to an identifiable individual or household, or a combination of pieces of information that could reasonably allow you or your household to be identified. “Sensitive Personal Information” includes certain types of Personal Information that have been designated in various privacy and data protection laws as “sensitive’ or belonging to “special categories” due to their ability to be used by unauthorized recipients to perpetrate fraud, theft, or discriminatory treatment of individuals, such as financial account information, username/password combinations, health data, religion, political affiliation or union membership, and demographic information such as race, ethnicity, or sexual orientation. Viki does not intentionally collect or store or use for any of the purposes described below any Sensitive Personal Information except your account credentials (and payment information which is collected and handled directly by our third-party processor) even to the extent you choose to provide this type of information about yourself in comments, reviews, or other user-generated content you contribute when you use or interact with the Rakuten Viki Service. Information that is anonymized, aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable person is not Personal Information, and we may use such anonymized, aggregated or de-identified information for any business purpose, without attempting to re-identify it.